Spotlight

Spotlight focuses on features and ideas that benefit XenDirect end users and others using online registration systems. Bookmark this page or add the RSS feed to your daily news, and discover ideas that focus on continuing education!

5 Ways to Use GIFs in Continuing Education

By | Marketing | No Comments

You have to admit that GIFs are pretty awesome. They can convey an emotion, a sentiment, or even just some humor in the blink of an eye. Studies show that people learn better when they see an idea or concept visually. And who doesn’t love GIFs? These days, they’re everywhere: Facebook, Twitter, Tumblr….they move fast and pack a punch of emotion into every image!

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Xenegrade Announces Major Upgrade to Student Registration Management System

By | Press & News | No Comments

Sarasota, Florida, February 24, 2020: Xenegrade proudly announces an upcoming upgrade to their student registration management system known as XenDirect. This newest release, XenDirect Release 3, will be premiered at their user conference taking place in Nashville in mid-May. This upgrade has been in beta trials since last fall, and the company is excited for its launch and introduction to their clients.

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Who’s On First?

By | Managing | No Comments

When trying to provide timely and efficient customer service, Abbott and Costello may have stated it better than anyone else: “Who’s on first?” How do you determine when and who gets your attention first when there are numerous customers that need your assistance, and the cast of characters varies? Your decision of who is on first should be based on the priorities of your organization and of you as an effective manager. However, the decision is not always simple. Let’s take a look at some of these characters and how they may affect your customer service decision, and ultimately, your decision of who is on first.

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