Solutions

Comprehensive and Versatile Solutions

The diversity and array of XenDirect features exceed the demands of most end users and provide a rich toolbox for power users. Many features are available for the Administrative module, the Student Web Registration module, and in numerous cases, both.

Cloud capability

With a highly scalable SaaS model, give your staff and customers the gift of real-time data access when they need it the most.

  • Your customers will appreciate the ability to register at any time using our online and brandable registration module.
  • Our system supports a remote working environment where your staff can access from anywhere and any time – main office or home office.
  • Let us simplify your work life with a solution that is ready on day one with nothing for you to install.
Cloud Capability
Cloud Capability

Robust reporting/BI

Give your users the true value of their data with extensive and well-designed reporting and analytics.

  • We help your staff deliver successful and informative reporting on time.
  • Staff can create quick grid reports that meet their needs using simple, proven processes that address your needs.
  • We’re the solution you’ve been looking for if you want more user engagement and buy-in!
Cloud Capability
Cloud Capability

Family accounts

Provide your customers the ability to manage the accounts of others, such as family member or employers/workers.

  • You can solve the issue of managing family members accounts by creating family accounts. One members of that related group can register for all members accounts.
  • Use this same feature with employers and let them submit registrations for their employees.
  • Imagine how thrilled your staff will be when they realize they can finally use a system that has family accounts!
Cloud Capability
Cloud Capability

Membership options

Do you need something more than a “one-size-fits-all” pricing and membership ability?

  • We give you three different membership methods – paid memberships, customer choice memberships, or memberships based on certain eligibility specifications.
  • Memberships support different course fees based on membership assignments.
  • Your users can manage the memberships or use the online registration module to allow your customers to choose their membership.
Cloud Capability
Cloud Capability

Automation/Workflows

Workflows let your staff spend more time on efforts that promote satisfaction with your customers and less time on the tedious work.

  • Discover how a variety of built-in workflows speed up the delivery of your services to your customers and instructors.
  • Using workflows allows users to enter and modify course and registration data faster.
  • Imagine the excitement and ease of cloning multiple course section in minutes rather than hours.
  • Let us help you speed up your office today!
Cloud Capability
Cloud Capability

Multiple registrations

Never waste valuable time again adding one registration at a time when you can do an entire order in one process.

  • Let’s face it. Some customers don’t want to register online and will call you directly so they can speak to a live person.
  • Your users will process registration orders faster using the multi-registration workflow.
  • And it doesn’t end there. Users can process the payment for the order in a single workflow process, also!
Cloud Capability
Cloud Capability

Marketing and Branding

The importance of marketing and branding cannot be understated. In a world where people's attention spans continue diminishing, it becomes even more important than ever to communicate who you are.

  • Using automated and manual email options, communicate with your customers easily.
  • Analyze enrollment trends to improve your program offerings.
  • Create and control your online registration portal’s content, colors, and images.
Cloud Capability
Cloud Capability

CRM capability

Do you really need a CRM separate from your registration system?

  • We give you the basics you need for a CRM including company, contact information, tracking, and direct links to registrations.
  • Still need that more comprehensive CRM? Let’s integrate your CRM into our registration system for you.
Cloud Capability
Cloud Capability

Online payment processing

You can choose which payment gateway processes your credit card payments online.

  • Processing your payments online is a standard business practice, but we give you more than fifteen options.
  • Your credit card refund payments can be processed online also given it is supported by the payment gateway.
  • Need a custom payment gateway? Ask us, and we can meet that need!
Cloud Capability
Cloud Capability

Funding/Grant Tracking-Reporting

Tracking grant and funded training programs is often a missing element in CE student registration systems. Problem solved!

  • We give you the ability to track funded programs/students and include that in your financial reports.
  • Need daily attendance as part of that tracking? Another problem solved!
  • And if your grant/funded programs need more specialty reporting, many data fields are designed to be flexible and comprehensive exactly for this purpose.
Cloud Capability
Cloud Capability

Financial/ROI/Go-NoGo

Having access to all the financial and registration data improves decision-making accuracy and, ultimately, your entire program.

  • The use of dashboards provides at-a-glance information for analysis.
  • Enrollment comparison reports provide the data you need for Go-No-Go decisions.
  • Run financial reports in detailed or aggregate views depending on the level of analytics desired.
  • Compare current to past finances to track trends.
Cloud Capability
Cloud Capability

Online registration

Increasing enrollment via online registration allows support staff to concentrate on customer support and program development.

  • You will have access to numerous features to handle a wide variety of options, from discounts, fee variations, family accounts, and more.
  • Brand the registration portal the way you want with your colors and images.
  • Fully control the content that displays and when it displays.
  • Give your students the ability to make payments online in full or over time.
Cloud Capability
Cloud Capability

Rapid response support

One of our standards is expecting a support request in a reasonable amount of time.

  • Waiting days for a response to a support request is very common, but we strive to make our initial response to your support requests within one hour. And we meet that more than 95% of the time.
  • Using a FIFO (first-in, first-out) online support ticket system assures you a rapid and timely response.
  • But wait! You can decide if one or all of your users can submit support requests.
Cloud Capability
Cloud Capability

Budget conscious (and versions)

Our founder directed a public Continuing Education program for nearly twenty years and knows that budgets are fragile.

  • Our philosophy has always supported trying to keep a registration system that is affordable and doesn’t break the bank
  • One version rarely fits everyone, so you can choose between three different versions based on your need and budget.
  • When you compare feature to feature and price to price, we provide you with the most options at the best price on the market!
Cloud Capability
Cloud Capability

Ease of use by students/users

The importance of software ease-of use and user-friendly applications can't be overstated. It's crucial for any business to ensure their technology is not only easy enough so that everyone will understand how it functions, but also leaves people with an enjoyable experience!

  • The administrative module software is so that anyone can easily navigate through its features with little training or guidance.
  • Even though the student online registration module is user-friendly, you still have the ability to add instructions and information at every step of the registration process.
Cloud Capability
Cloud Capability

Extensive student data field options

Meet your reporting needs using as few or as many of the extensive array of data fields available.

  • Customize the input forms for the primary data areas to fit your data needs with as few or as many as needed.
  • We give you many fields with user-defined values capability to create unique-to-you select lists.
  • Never again will you be without the ability to add custom values to your data again!
Cloud Capability
Cloud Capability

Pricing variations, bundles, discounts

Take advantage of the multiple pricing options that give you and your customers an almost infinite array of fee opportunities.

  • We give you the ability to break your customers into fee groups and set pricing differently per group.
  • Select where and when you would like to offer up to three different discount types – early registration, promo codes, and quantity purchases.
  • Bundle course sections to increase enrollments at a package price.
Cloud Capability
Cloud Capability

Customization

In this day and age, software integration is not only par for the course but also commonplace. Xenegrade remains flexible to consider all sorts of integrations and custom features.

  • From integrated LMS applications to a host of various payment gateways, Xenegrade works to make the registration application fit your needs.
  • Customizations are designed and managed to assure the objective is met and the outcome is on target.
  • And if you have data that need to be imported, Xenegrade has years of experience performing custom data conversions.
Cloud Capability
Cloud Capability

Implementation plan

The implementation plan is one of the most important components to an effective software project. The goal is to gain an understanding and insight into your business before implementing, which will help you make better decisions about what needs improvement and where to focus efforts.

  • An implementation plan is reviewed and modified with you to best meet the needs of your staff and program.
  • Support staff are with you from the start to make sure the journey is successful.
  • Coaching sessions along the way allow for corrective modifications as needed.
Cloud Capability
Cloud Capability

Training

The importance of software training cannot be understated. As automation becomes more and more prevalent, it is critical that users develop the skills necessary for success in applications they use every day.

  • Training options include online live sessions with customized content that best meets your needs.
  • Online help articles have a host of embedded video lessons targeting specific skill sets.
  • Online practice sites allow users to try before they do it live.
  • For larger groups, train the trainer sessions make on-site training more cost effective and targeted to your exact needs.
Cloud Capability
Cloud Capability

Company payments easier

A common need among organizations that offer corporate training is the need for an easy way to take company payments. Xenegrade has your back!

  • Do you receive one check to cover several registrations? XenDirect can handle it.
  • Need to send one invoice to a company for several registrations? XenDirect can handle it.
  • Unique company features for the online registration portal for course displays and corporate accounts.
Cloud Capability
Cloud Capability

Time-saving Integrations

Software integrations have become an essential aspect of modern business operations. With the advancement in technology, continuing education and workforce development programs are constantly seeking ways to streamline processes and increase efficiency.

  • XenDirect allows seamless data sharing and communication between different applications, resulting in improved productivity and reduced costs.
  • Over 30 different third-party application integrations are currently supported.
  • One of the key benefits that you will enjoy is the ability to request quotes for custom integrations. This means that no matter what unique needs or requirements you may have, we are here to help you find a solution.
Cloud Capability
Cloud Capability