When trying to provide timely and efficient customer service, Abbott and Costello may have stated it better than anyone else: “Who’s on first?” How do you determine when and who gets your attention first when…
Read MoreCustomer service is important. Arguably, not many will disagree with that statement. There is an adage that states, “If you don’t take care of your customers, someone else will.” If you are not doing what…
Read MoreWARNING: Following the practices in this article may be hazardous to your printer’s health, your ink cartridge budget, and the life expectancy of trees. Please continue at your own risk. Even though digital documents began…
Read MoreWhether you work at an elementary school or a university, you need to maintain information for hundreds of students. A database system is beneficial to have in place as there are several details that you…
Read MoreEver try to cut a ripe tomato with a dull knife? The aftermath is typically not attractive, the results are less than useful, and the amount of effort needed can be more than the outcome…
Read MoreImplementing a new registration system successfully takes a great deal of preparation and planning, and part of that plan should cover helping staff deal with change. Some staff may be excited about the change. Most…
Read More“Grab your partner by the hand, do-si-do to the promised land“ are not just lyrics for a popular square dancing song, they are also important words of wisdom for your Continuing Education Program. Whether it…
Read MoreIf you are utilizing an online learning platform, chances are you are also collecting data about a variety of components. Maybe you want to know about student demographics or perhaps you want to track the…
Read MoreIn today’s current economic landscape, ensuring that your education institution is delivery quality education in the most efficient way possible is of utmost importance. To accomplish this, both the administrative and academic units must work…
Read MoreFour months into 2014 and new trends continue to impact online education. While some of these trends are rollovers from the previous year, their ripples are still being felt, and some experts predict this may…
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