Category

Apr 13

Improving Your Student Registration Process – The Digital Revolution

~By Rick J. Stern | Managing | Comments (0)

It’s time to break free and leap into the future with digital registration systems. Gone are the days when staff would grapple with stacks of paperwork.

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Sep 06

Who’s On First?

~By Rick J. Stern | Managing | Comments (0)

When trying to provide timely and efficient customer service, Abbott and Costello may have stated it better than anyone else: “Who’s on first?” How do you determine when and who gets your attention first when…

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Sep 04

Myths of Customer Service

~By David Bennett | Managing | Comments (0)

Customer service is important. Arguably, not many will disagree with that statement. There is an adage that states, “If you don’t take care of your customers, someone else will.” If you are not doing what…

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Jul 17

Why You Should Print Everything

~By Rick J. Stern | Managing | Comments (0)

WARNING: Following the practices in this article may be hazardous to your printer’s health, your ink cartridge budget, and the life expectancy of trees. Please continue at your own risk. Even though digital documents began…

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Mar 05

Reasons to Consider Using a Database System in Florida for Students

~By Rick J. Stern | Managing | Comments (0)

Whether you work at an elementary school or a university, you need to maintain information for hundreds of students. A database system is beneficial to have in place as there are several details that you…

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Apr 07

10 Signs Your Registration System Does Not Fit

~By Rick J. Stern | Managing | Comments (0)

Ever try to cut a ripe tomato with a dull knife?  The aftermath is typically not attractive, the results are less than useful, and the amount of effort needed can be more than the outcome…

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Mar 22

The Sabotage Factor

~By Rick J. Stern | Managing | Comments (0)

Implementing a new registration system successfully takes a great deal of preparation and planning, and part of that plan should cover helping staff deal with change.  Some staff may be excited about the change.  Most…

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May 30

Why “Partner” Is Not Just a Dance Term

~By Rick J. Stern | Managing | Comments (0)

“Grab your partner by the hand, do-si-do to the promised land“ are not just lyrics for a popular square dancing song, they are also important words of wisdom for your Continuing Education Program.  Whether it…

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May 13

Using Data for Analysis: What You Need to Know

~By Rick J. Stern | Managing | Comments (0)

If you are utilizing an online learning platform, chances are you are also collecting data about a variety of components. Maybe you want to know about student demographics or perhaps you want to track the…

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Apr 18

Tips for Enhancing Quality and Efficiency in Academic and Administrative Departments

~By Rick J. Stern | Managing | Comments (0)

In today’s current economic landscape, ensuring that your education institution is delivery quality education in the most efficient way possible is of utmost importance.  To accomplish this, both the administrative and academic units must work…

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